Strategic Management: Formulation and Implementation
Measurement:
- Strategic control requires data from more sources.
The typical operational control problem uses data
from very few sources.
- Strategic control requires more data from external
sources. Strategic decisions are normally taken with
regard to the external environment as opposed to
internal operating factors.
- Strategic control are oriented to the future. This
is in contrast to operational control decisions in
which control data give rise to immediate decisions
that have immediate impacts.
- Strategic control is more concerned with measuring
the accuracy of the decision premise. Operating
decisions tend to be concerned with the quantitative
value of certain outcomes.
- Strategic control standards are based on external
factors. Measurement standards for operating
problems can be established fairly by past
performance on similar products or by similar
operations currently being performed.
- Strategic control relies on variable reporting
interval. The typical operating measurement is
concerned with operations over some period of time:
pieces per week, profit per quarter, and the like.